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Privacy Policy

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Welcome to Alpha Language Interpretation & Translation (“we,” “our,” or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website youalpha.com or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, phone number, and billing details when you make an inquiry, purchase a service, or contact us.

  • Automatically Collected Information: including your IP address, browser type, operating system, and browsing behavior on our website.

  • Cookies: small files placed on your device to improve your browsing experience and help us analyze website traffic.

2. How We Use Your Information

We use your information to:

  • Provide translation and interpretation services

  • Communicate with you about appointments, projects, or service updates

  • Send promotional offers or information (only with your consent)

  • Improve our website and service quality

  • Comply with applicable laws and regulations

3. SMS Privacy Policy

Your phone number will be handled in accordance with this Privacy Policy.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories stated in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. SMS Terms and Conditions

By providing your mobile phone number, you consent to receive SMS messages from Alpha Language Interpretation & Translation related to service updates, appointment reminders, or promotional offers.

Message Frequency: Message frequency may vary.
Message and Data Rates: Standard message and data rates may apply depending on your carrier.

Opting Out

You may opt out of receiving SMS messages at any time by replying “STOP” to any SMS message you receive from us. After opting out, you’ll receive a confirmation message, and we will stop sending SMS messages to your number.

Help and Support

If you need assistance or have questions about our SMS service, reply “HELP” to any SMS message you receive, or contact our customer support team at:
📧 info@youalpha.com
📞 (443) 317-8322

5. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following cases:

  • When required by law or government authorities

  • To trusted partners who assist us in operating our website and services (and who agree to keep your information secure)

6. Data Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to access, correct, or delete your personal information at any time.
To make a request, please contact us at info@youalpha.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Alpha Language Interpretation & Translation
🌐 Website: https://youalpha.com
📧 Email: info@youalpha.com
📞 Phone: (443) 317-8322

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